At AnywhereStores.com, we want you to be completely satisfied with your purchase. If you are not fully happy with your items, we offer a 15-day return and refund policy. Please read the following terms for more details on how to initiate a return or request a refund.
1. Return Eligibility
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You can return items within 15 days from the date of delivery.
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Items must be unused, in their original condition, and in the original packaging.
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Certain products, such as personalized or custom-made items, may not be eligible for return. Please check the product page for any specific exclusions.
2. How to Initiate a Return
To initiate a return, please follow these steps:
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Contact Us: Email us at peakedgellc@gmail.com with your order number, the item(s) you wish to return, and a brief reason for the return.
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Return Authorization: We will send you a return authorization and instructions on how to return the item.
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Shipping the Item: Once you have received the return instructions, securely package the item(s) and ship it back to us using a tracked shipping service. The cost of return shipping is the responsibility of the customer, unless the item is defective or we made an error in fulfilling your order.
3. Refunds
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Once we receive the returned item(s), we will inspect them to ensure they meet the return requirements.
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If the return is approved, we will process a refund to your original payment method within 5-7 business days.
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Shipping charges are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective items).
4. Non-Refundable Items
The following items are not eligible for returns or refunds:
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Items that have been used or damaged after delivery.
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Items without their original packaging.
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Sale or clearance items marked as non-returnable on the product page.
5. Exchanges
We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or product, please return the original item and place a new order for the desired item.
6. Defective or Damaged Items
If your item is defective, damaged, or if you received the wrong item, please contact us immediately at peakedgellc@gmail.com. We will cover the return shipping cost and issue a full refund or send a replacement, depending on your preference.
7. Contact Us
If you have any questions or need assistance with a return or refund, please contact us:
Email: peakedgellc@gmail.com
Phone Number: +919716135065
Company Name: EliteCart LLC
Address: 30 N Gould St #33377, Sheridan, WY 82801